Account Holders

Thank you for your confidence and trust in Lifespring Health. We appreciate your business. We recognize that we earn the right to serve you by meeting your expectations for sterling quality service.

Lifespring Health Account Holders Satisfaction Ratings

A recent survey of our account holders confirmed that they most value many services unique to Lifespring Health:

  • Quarterly account statements and record keeping for IRS audit purposes
  • Interest bearing savings accounts
  • Medical bill review and payment services
  • Ability to self-direct investments in the account holder’s HSA account
  • Verification that medical expenses are HSA qualified to reduce the risk of an IRS violation.

Satisfaction with Lifespring Health and Sterling HSA administration services was rated very high by 78% of account holders and 67% said that they would refer us to others.

Account holders said the following things about Lifespring Health services:

  • “Excellent customer service—the people are bright, knowledgeable and responsive.”
  • “Calls are handled professionally and account changes are made promptly.”
  • “Any time I need help, customer service is there and very helpful.”
  • “Lifespring Health promptly reimburses medical bills I have paid.”

While this feedback delights us and we never intend to lose business, we offer a money back guarantee. That’s how important it is to us that we serve our account holders well. If for any reason our account holders become dissatisfied with Lifespring Health services, we will refund all monthly account management fees paid up to one year.

Lifespring Health Money Back Guarantee

For your convenience, the Forms page of this site provides a variety of documents to keep account up to date. And the log-in area for current Lifespring Health account holders provides on-line account statements and other value information.